3. The top bar on the main screen can also indicate various alerts.
Trouble Alert Descriptions:
-AC power failure: check the power outlet to which the panel is connected. Confirm the transformer is securely connected.
-Low panel battery: If power has been interrupted, allow 24 hours for the panel battery to recharge. If this persists, look into replacing the battery.
-Communication failure: has there been a recent change to your Wi-Fi? Ensure the panel is updated with sign in credentials. Also, look for any new source of interference.
-For other trouble conditions, please refer to your user or installation manual.
-Note that alerts will return if the condition has not been corrected with the sensor itself, unless you have opted to bypass the sensor entirely, such as when you are waiting for a replacement.
If you need further assistance, you can call a Support Representative any time at 919-231-3990.